HOW IT WORKS
From quote to delivery, one clear path.
Every job follows the same steps, whether it is a pack of business cards or a multi-property hotel rollout. Typical response time: one business day.
THE PROCESS
Eight steps, no surprises.
1. Tell us about the job
Send the product, size, quantity, your deadline and the delivery address — through the quote form, by email to info@twaprinting.com, or by phone at 888-611-7706. Not sure about a specification? We will help you choose the right product, paper and quantity for the job and the budget.
2. Get a written quote
We prepare a written quote and email it to you. The written quote includes the printing, tax and delivery, and it is the price of record. Prices published on this site or given by phone are estimates for the standard specification stated. Typical response time: one business day.
3. Approve the quote
Reply to approve it. Our team confirms your order is in and opens the project. Your project number — for example 260904001 — appears on your quote, your proof and every email about the job, so anything can be traced in seconds.
4. Send your artwork
PDF is best. We also accept PNG, JPG, AI and EPS. Artwork should be 300 dpi in CMYK, with a 0.125-inch bleed if the art runs to the edge. Free templates and a free Print-Ready Check are in the Print Lab, and if a file needs fixing or designing, we quote that in writing first.
5. Approve your proof
Every job is proofed before it prints — first orders and reorders. You receive a proof by email, approve it or send changes, and nothing goes into production without your approval. Production time starts after proof approval.
6. Purchase order or payment
Purchase orders are accepted from schools, colleges, hotels, companies and agencies. Every order also gets an invoice with a secure payment link. We never take card numbers by phone.
7. Production
Business cards, postcards and flyers at the standard specification run 4 business days in production after proof approval, and vinyl banners at the standard specification run the next business day. Everything else is confirmed on your written quote.
8. Delivery or pickup
Delivery and shipping are available nationwide, and tracking is sent when your order ships. Pickup is available by arrangement at our Long Beach office, which is by appointment only.
REORDERS
Reordering takes one number.
Give us a previous project number or invoice number and we pull up the job, confirm the quantity and any changes, and send a fresh proof. Reorders are proofed too.
Start a reorder or call 888-611-7706.
Last updated: November 2, 2026